AI Literacy Does not Must Be Scary
It’s on the market… lurking. Ready within the shadows of the online. Ready so that you can… ask it a query or assign it a process. It’s Generative AI. And it’s right here… for YOU.
For some, Generative AI (GenAI) looks like a monster, stalking their jobs and automating tasks. However which will merely be the concern of the unknown. We nonetheless don’t know precisely how GenAI will affect our lives and work, however we all know a shift is going on. In keeping with the IMF, AI is more likely to change 40% of jobs worldwide, changing some positions and reworking others.
That may be scary information once we don’t know what the top end result will probably be. Nevertheless, there’s a technique to conquer our fears. It’s not a picket stake or a silver bullet. It’s AI literacy within the office. And like monsters in a horror film, your learners are hungry for it.
‘Feed me (AI literacy programs), Seymour’
The rise of AI hasn’t stricken concern within the hearts of everybody. A major variety of learners are fascinated by the expertise — notably with regards to how AI might be harnessed of their day-to-day work.
In keeping with LinkedIn, 4 out of 5 individuals wish to be taught extra about how one can use AI of their jobs. They (and management) want to L&D to offer these AI literacy expertise. A latest Hyland survey discovered that 98% of staff who use generative AI for work need coaching, and 57% need company-specific coaching content material about how one can use GenAI at work.
Gen Z specifically is eager about studying extra about AI; they really feel that GenAI expertise may help them advance of their careers. Youthful staff are digital natives used to the breakneck tempo of technological advances; new expertise is only a reality of life for them.
Regardless of a transparent need for AI expertise, a LinkedIn survey discovered that solely 38% of executives are offering coaching to assist their workforce develop into AI-literate. Those that don’t supply that coaching, nonetheless, could discover themselves dealing with surprising issues.
The curse of not offering coaching for AI literacy
What occurs when you ignore GenAI? What terrors await when you don’t present AI literacy coaching for learners who crave it?
Holds flashlight below chin. A number of terrors can befall your group:
- Retention nightmares: In case your learners are asking for coaching and also you’re not offering them with it, you threat dropping invaluable staff to the abyss. They’re more likely to discover employers who give them the training they crave…
- The horrors of AI misuse: With out coaching that addresses compliance and AI ethics, your well-meaning staff could remodel into liabilities, by chance misusing AI and inflicting regulatory and authorized points.
- Falling behind: In case your staff don’t get the coaching they want, your group dangers falling behind your rivals, slowing to a shambling crawl whereas they race forward.
What needs to be included in an AI literacy course?
AI literacy programs are an essential technique to supply the talents your staff are asking for. Such programs equip your learners with the talents to do their jobs effectively, advance their careers, and make sure that your group is utilizing AI ethically. These are the talents that make clear the unknowns about AI, and in addition preserve scary stuff (just like the horrors listed above) at bay.
What would possibly an AI literacy course seem like? In a latest article for Coaching Journal, Litmos’ Chief Product and Literacy Officer Tommy Richardson listed some key elements of AI literacy applications:
- Ethics: In the event you’re going to make use of AI, it’s crucial that everybody who interacts with it understands AI ethics. This consists of coaching staff to know and acknowledge bias in AI.
- Compliance: Workers who use AI want to know authorized and regulatory points across the expertise, together with information privateness legal guidelines, industry-specific laws, and inner insurance policies.
- Correct AI utilization: Correct utilization coaching teaches staff how one can use AI instruments successfully of their everyday jobs This consists of understanding AI’s limitations, understanding when human intervention is critical, and sustaining a steadiness between automation and the human contact.
These delicate expertise are important in serving to your staff use AI effectively, and to the perfect of their talents. However you needn’t cease with these expertise.
AI literacy shouldn’t provide you with a fright
Like every witch’s brew, AI literacy coaching applications aren’t one-size-fits all.
Creating an AI coaching program needs to be a considerate and deliberate course of, and never essentially restricted to the weather listed above. L&D professionals should have a look at how AI is getting used within the group, what particular expertise are wanted, and what pitfalls needs to be prevented. Any efficient AI literacy coaching program ought to handle the precise wants of the group, in addition to any regulatory tips for AI set out for that firm’s area or {industry}.
By taking a cautious have a look at how AI can be utilized to resolve the enterprise wants of your organization, you may construct a program that helps your learners… and even dispel a few of the fears round AI.
