Dealing with CSV Add Errors and Person Profile Administration in Adobe Studying Supervisor (ALM)

Introduction

When managing person information in Adobe Studying Supervisor (ALM), you may encounter errors throughout CSV uploads. Two frequent error messages you may see are:

1. Duplicate Entry – This error signifies {that a} person with the required electronic mail deal with seems a number of instances within the CSV file.
2. Duplicate Person – This error signifies {that a} person with the required electronic mail deal with already exists within the system.

Understanding these errors and realizing the way to resolve them is essential for sustaining a clear and correct person database. This weblog submit will discover the causes of those errors and supply options for resolving them.

Understanding Duplicate Entry Errors

Error Message:

Duplicate Entry – person with entry <electronic mail deal with> for area ‘-email’ is current a number of instances within the CSV.

Trigger:

This error happens when the identical electronic mail deal with seems greater than as soon as in your CSV file. ALM requires every electronic mail deal with to be distinctive inside the file to keep away from creating a number of entries for a similar person.

Answer:

To resolve this error, you want to be certain that every electronic mail deal with seems solely as soon as in your CSV file. Right here’s a step-by-step information:

1. Evaluate the CSV File: Open your CSV file and search for duplicate electronic mail addresses.
2. Take away Duplicates: If duplicates are discovered, consolidate the person information right into a single entry per electronic mail deal with.
3. Validate the CSV File: Use the CSV Validator software supplied by Adobe (https://cpcontents.adobe.com/public/beta/csv-validator/index.html) to test for any remaining points. Map the columns in your CSV with the fields proven within the validator, conserving the corporate title as “Root,” and click on on validate.

After you have corrected the duplicate entries, the file ought to import efficiently.

Understanding Duplicate Person Errors

Error Message:

Duplicate Person <electronic mail deal with> already current within the system.

Trigger:

This error happens when a person with the required electronic mail deal with already exists within the ALM system. This typically occurs when person information is sourced from a number of methods, comparable to an HR system and a workforce administration resolution.

Answer:

To resolve this error, be certain that the person’s UUID (Person Distinctive Identifier) in your CSV matches the UUID current in ALM. Right here’s how:

1. Test Current Person Profiles: Confirm the UUIDs of present person profiles in ALM.
2. Replace UUIDs: If the UUIDs within the CSV don’t match these in ALM, replace the learner’s outdated profile’s UUID manually by means of the ALM UI.
3. Use Constant UUIDs: Be sure that the brand new UUID is imported by means of the CSV going ahead.

Instance Situation:

In case you are pulling information from ADP (an HR system) or a workforce administration resolution, and a contractor converts to a full-time worker, a brand new profile is perhaps created in ADP. This leads to two profiles for a similar person with the identical electronic mail deal with however completely different UUIDs.

To merge these accounts in ALM:

1. Manually Replace the Outdated Profile: In ALM, manually replace the outdated profile’s UUID to match the brand new one.
2. Future Imports: Guarantee future CSV uploads use the brand new UUID.