MemorialCare Boosts Effectivity with Grammarly

MemorialCare is a number one nonprofit well being system in Southern California, with a strong community of hospitals, medical teams, imaging facilities, and surgical facilities. Centered on bettering affected person care, MemorialCare serves the varied communities of Orange County and Los Angeles County. Because the group continues to broaden, it strives to take care of a excessive communication customary whereas making certain the well-being of its workers and sufferers.

Problem

As MemorialCare’s workforce grew, the group struggled to take care of clear, skilled, and constant communication throughout departments. They wanted an answer to enhance written communication, and it was important to discover a answer that met their excessive IT governance and safety requirements. Plus, as with every new device, they wanted to reveal clear ROI to show its necessity.

MemorialCare’s IT division, led by Senior Software program Compliance Supervisor Terolyn Phinsee, sought an answer to satisfy compliance requirements, guarantee knowledge safety, and assist foster inclusive, high-quality communication practices to ship the absolute best affected person expertise.

Answer

MemorialCare adopted Grammarly’s enterprise product to deal with its wants, offering a unified answer that helps its dedication to high-quality communication and safety. Initially, Phinsee found that over 80 workers have been already utilizing Grammarly with out going by means of the established procurement course of, so she labored with Grammarly’s crew to centralize these particular person accounts right into a company-wide subscription. They applied single sign-on (SSO) for seamless entry and compliance whereas sustaining stringent knowledge safety and governance protocols. With HIPAA compliance and enterprise-grade security measures, MemorialCare has full confidence within the device’s skill to guard delicate knowledge. “From a governance perspective, Grammarly’s HIPAA-compliant and enterprise-grade security measures give us peace of thoughts,” says Phinsee. “Managing licenses and making certain compliance couldn’t be any simpler.”

Furthermore, the AI-powered writing assistant gives real-time options to enhance readability, tone, and elegance, empowering workers to speak extra successfully throughout groups. Grammarly’s real-time writing assist has proved invaluable for non-native English audio system, permitting them to put in writing extra confidently. The device’s user-friendly interface ensures that every one workers, no matter their language proficiency, keep an expert customary throughout written communications.

Outcomes

The affect of Grammarly was instantly evident in each productiveness and communication effectiveness. Workers at MemorialCare save a mean of over 20 days per 12 months by spending much less time on revisions. Phinsee estimates that this equates to over $10,000 saved yearly per worker primarily based on their common wage. Additionally they despatched out a survey and located that:

• 90% of customers say Grammarly saves them time whereas writing
• 90% report that their communication has turn into extra clear since utilizing Grammarly
• 89% really feel extra assured utilizing Grammarly of their written communication
• 81% agree that Grammarly makes their job simpler

Grammarly’s skill to reinforce communication whereas sustaining compliance and knowledge safety was essential for Phinsee and the remainder of the IT division. With options like SSO and detailed utilization monitoring, Phinsee ensures the group adheres to correct governance protocols whereas additionally managing software program licenses successfully. Grammarly’s HIPAA-compliant, enterprise-grade infrastructure and accountable AI options assist the division’s IT compliance and safety dedication.

On account of Grammarly’s success, worker adoption has grown steadily, and new departments, together with HR, advertising and marketing, and worker well being, have requested extra licenses. This highlights the device’s widespread worth throughout the group.

“The time financial savings are important. Grammarly permits everybody to concentrate on what they’re good at by lowering the time spent drafting messages and determining what to say. It’s a robust device that reinforces productiveness throughout groups… and it’s saved me from some embarrassing errors, too.” – Terolyn Phinsee, Senior Software program Compliance Supervisor at MemorialCare