Webinar Recap: How Steady Onboarding Can Increase Retention and Engagement
Litmos lately hosted a webinar titled “Prepared Set Go: Driving Productiveness, Retention, and Time to Worth with Steady Onboarding,” which targeted on how Litmos buyer LaborMax Staffing revolutionized its onboarding program via their signature Progressive Studying Mannequin. In the course of the webinar, Litmos Chief Studying Officer, Dr. Jill Stefaniak and LaborMax Staffing’s Studying & Improvement Specialist, Jessica Crouse offered insights and methods for bettering onboarding processes, particularly for organizations with small L&D groups.
LaborMax Staffing is a prime U.S.-based staffing company that takes a singular strategy to studying and improvement. Their onboarding program, delivered via LaborMax College – powered by Litmos – has resulted in main wins for LaborMax Staffing in 2024 – leading to $233K in financial savings, greater than 27K course completions, and a four-week ramp up time for 71% of latest workers!
To study extra about how one can streamline your steady onboarding packages to drive retention and engagement, view the complete webinar recording.
Onboarding is only the start
The webinar highlighted the significance of a steady onboarding course of, significantly in a high-turnover business like staffing. Crouse emphasised that the primary month of onboarding is essential for constructing a strong basis, nevertheless, she burdened that that is only the start: “This isn’t meant so that you can fully know each single factor about your job proper after you are taking it.” Dr. Stefaniak reminded attendees {that a} streamlined strategy to onboarding can forestall cognitive overload for brand new workers, serving to them really feel much less overwhelmed of their first 90 days.
The audio system additionally highlighted the significance of ongoing studying past the preliminary onboarding interval. On the 6-month mark, LaborMax Staffing transitions new hires right into a management initiative studying path, which focuses on the vital expertise that workers have to grow to be higher leaders. This initiative will not be restricted to managers however is accessible to all workers, fostering a tradition of steady enchancment and management improvement.
Suggestions and adaptability are the important thing to profitable onboarding
Crouse additionally mentioned the significance of follow-up conferences on the 2-month or 3-month mark, which is a crucial interval for brand new hires. Scheduling these one-on-one conferences may help L&D achieve readability and ask questions on every worker’s onboarding expertise, whereas figuring out data or ability gaps that may be addressed with customized help.
This and different extra formal steady suggestions strategies preserve LaborMax Staffing’s onboarding program related and responsive, defined Crouse. “I’m continually asking for suggestions. I’ve a survey that’s simply arrange, and anytime somebody can fill that out, it simply will get emailed on to me.”
Dr. Stefaniak and Crouse additionally mentioned the significance of being versatile and prepared to adapt the onboarding course of, based mostly on suggestions obtained or metrics collected. “Don’t be afraid to be versatile and adapt and type of let go of what you assume the method is meant to be,” Crouse suggested. As a crew of 1, Crouse burdened the significance of flexibility for her onboarding program. Small groups could have to pivot or change their strategy shortly, so staying adaptable is vital.
Numerous studying codecs can improve engagement and retention
The webinar showcased how LaborMax Staffing makes use of a wide range of studying codecs to maintain workers engaged all through the onboarding course of – from movies and stay instructor-led trainings, to pre-recorded podcasts. Crouse highlighted how well-received LaborMax Staffing’s personal inside podcast was. The podcast, “Optimize Your Operations, The Max Perspective” bought a lot buzz that Crouse had inside leaders attain out with new matter concepts for future episodes. An off-the-cuff and enjoyable strategy utilizing multimedia codecs, she argued, is what has helped LaborMax Staffing workers really feel extra related to the corporate and higher perceive how their roles play an element in it.
To discover extra finest practices for personalizing, scaling, and enhancing your onboarding technique (even for those who’re a crew of 1!) watch the recording of “Prepared, Set, Go: Driving Productiveness, Retention, and Time to Worth with Steady Onboarding” at present
